Project and comparison overview
- Project focus: Gem Team is a secure Corporate Messenger and business messenger that brings enterprise communication, collaboration and everyday operations into one integrated platform.
- Core capabilities: a single app for chat, voice calls, video calls, file sharing and real time collaboration across teams, departments and external stakeholders.
- Key strengths: security first architecture, rigorous data protection, ISO 27001 aligned processes and infrastructure designed for mission critical communication.
- Deployment options: flexible on premise deployment and secure cloud hosting, with support for air gapped setups and strict, customer defined data governance.
- Intelligence layer: applied AI expertise with LLM and ML infrastructure, RAG based assistants and multi agent systems embedded into secure communication tools.
- Competitor focus: Microsoft Teams, Slack and Google Chat are popular team messengers, while Gem Team positions itself as a secure B2B communication platform with deeper control, resilience and sovereignty over data.
Contact information
Michael Jordan, CIO
Phone: +974 4423 1111
Site: https://gem.team/
What Gem Team Corporate Messenger Offers
Gem Team is described as one app for all team communication needs, built as a secure, all in one B2B platform that streamlines communication, collaboration and operations. The Corporate Messenger replaces a patchwork of tools with a single environment where teams can talk, share and coordinate. Within one interface, users get access to chat, voice and video communication, file exchange and real time collaboration features.
Video conferencing in Gem Team supports up to 300 participants and includes screen sharing, call recording and moderation controls. This makes the platform suitable for large internal meetings, cross team briefings and crisis calls. Smart messaging options such as real time status indicators, message editing and delivery confirmation keep conversations transparent and easy to follow. The interface follows a modern messenger style similar to familiar consumer apps, which shortens the learning curve for new users.
Gem Team vs Microsoft Teams, Slack and Google Chat
Microsoft Teams, Slack and Google Chat are standard choices for many organizations, but they often leave gaps around sovereignty, security depth and deployment flexibility. Gem Team enters this field as a Corporate Messenger that delivers comparable collaboration functions while addressing those gaps more directly.
According to the comparison data, Gem Team includes customization by request, organization profiles, voice calls, voice messages and video calls in a single package. It supports around 300 video participants, offers meeting recording and is designed with unlimited history and file storage. Support is available 24 or 7 depending on the chosen package, which is important for mission critical communication.
By contrast, Slack and Google Chat are listed as cloud only and show more limited video capacities in the table, with about 15 and 25 participants respectively. Meeting recording and some advanced features require additional payment, and file storage is described as limited. Microsoft Teams is also cloud only in this comparison and is shown with around 100 video participants plus several functions that unlock only with extra licensing. Gem Team therefore presents itself as a secure B2B communication platform that combines broad functionality with more flexible deployment and support conditions, without positioning itself as a direct replacement for every use case.
Unified Communication In A Single Corporate Messenger
The core problem Gem Team aims to solve is fragmented and insecure B2B communication. Many companies rely on several separate platforms at once, which creates silos, weak points and duplicated effort. Gem Team addresses this with a unified, secure Corporate Messenger for messaging, collaboration and task management.
Within one application, teams can use chat, voice, video, file sharing and real time collaboration without constantly switching tools. Conversations can be arranged in channels for projects, departments or cross functional initiatives, and external partners can be brought in through guest access. Compared to setups where Microsoft Teams, Slack and Google Chat are used side by side, Gem Team aims to provide a single, coherent environment for B2B messaging.
Security, Data Sovereignty And Protection Of Sensitive Information
Security and data sovereignty are central to the way Gem Team is positioned. The platform is built so that each customer decides which data can be accessed, where it is stored and when it must be deleted. Data can be automatically removed from servers and end devices after a defined retention period, which helps enforce corporate policies and compliance rules.
Gem Team follows data protection and data avoidance principles and is ISO 27001 compliant. The business messenger only accesses data when it is needed for the service to function, and metadata is anonymized and minimized. Strong encryption covers all layers of the system, including encrypted transport, encrypted metadata, encrypted messages and encrypted storage. The platform runs on fail safe cluster servers with comprehensive backup concepts, and data centers carry Uptime Institute Tier III facility and management certification, which contributes to resilience.
In the provided material, Microsoft Teams is explicitly described as falling short on encryption and sensitive data protection for C level communication and research and development scenarios. Gem Team is presented as a Corporate Messenger that offers strong encryption and strict security policies, allowing detailed control, monitoring and deletion of data. The comparison is therefore either neutral or slightly in favor of Gem Team when handling highly confidential information.
Architecture, Hosting And Deployment Flexibility
A major difference from Microsoft Teams, Slack and Google Chat lies in how and where Gem Team can be deployed. Gem Team supports on premise deployment and secure cloud hosting, giving organizations options to keep communication under their own control. Data can be encrypted at rest, stored locally and kept outside the reach of hostile surveillance regimes.
The platform uses a modern security stack that includes TLS 1.3 for transport layer encryption, optional metadata shredding, IP masking, granular access controls and detailed audit trails. There is also an air gap deployment capability, which allows Gem Team to operate in restricted or isolated networks. The secure B2B communication platform can be aligned with ISO, GDPR and other relevant frameworks, as well as internal company standards.
In the comparison information, Slack, Microsoft Teams and Google Chat are all described as cloud only offerings. This suits many organizations but does not serve those that require on premise deployment for regulatory or risk reasons. Gem Team covers this need directly and therefore complements, rather than simply replaces, the more cloud centric tools.
Company Wide, Fail Safe And Emergency Communication
Gem Team is presented not only as a day to day messenger but also as a tool for maintaining communication under stress. For mobile and remote employees, Microsoft Teams and Slack are described as not fully addressing practical needs. With Gem Team’s intuitive Business Messenger, these employees can cover all their use cases in one app and maintain productivity when away from a traditional desk.
The platform is also positioned as a fail safe channel in the context of cybersecurity. Hacker attacks and outages of large American cloud services, including Microsoft, are mentioned as regular events. A separate, resilient Corporate Messenger such as Gem Team can act as a backup solution that keeps the organization able to act even if primary services are unavailable. For emergency communication and crisis coordination, Gem Team provides alerting and geolocation capabilities so companies and authorities can respond quickly.
The material also notes that Microsoft Teams and Slack cannot stop US authorities from accessing data in all cases and cannot ensure that data is stored only in one national territory. Gem Team, through its different hosting models, is positioned as a way to achieve stronger data sovereignty in such scenarios.
Transparent And Secure Development Process
Beyond runtime features, Gem Team emphasizes how the product is built. Development follows a Secure Software Development Lifecycle so that security is considered from design through deployment. Code security is supported by SAST, DAST, dependency scanning and secret scanners, which help detect vulnerabilities and exposed secrets early.
Security testing combines manual and automated techniques, including penetration tests, checks for insecure direct object references and tests for broken access control. Access to repositories and CI or CD systems is tightly controlled, CI or CD pipelines are secured and infrastructure as code is monitored. Development transparency and auditing are supported by audit logs, change tracking, internal architecture reviews, regular vulnerability reviews and designated security champions.
The platform is prepared for certifications such as ISO 27001 and maintains a comprehensive security policy together with secure coding guidelines. While Microsoft Teams, Slack and Google Chat also apply strong engineering practices, this explicit focus on development transparency is part of how Gem Team differentiates itself as a Corporate Messenger aimed at security conscious customers.
AI Expertise Integrated With The Communication Platform
Gem Team is backed by a team with significant applied AI expertise, which is reflected in the platform’s roadmap. LLM and ML infrastructure can be deployed on premise or in secure cloud environments, with tuning of inference performance to match enterprise workloads. AI is treated as part of the product rather than an afterthought.
Embedded AI assistants inside chat can provide contextual help, automate repetitive actions and support information retrieval, turning the Corporate Messenger into a smarter workspace. Standalone assistants can be deployed for enterprise knowledge management, customer support or internal operations. The team also works with multi agent systems, including hierarchical agent swarms for distributed reasoning, planning and task execution.
Gem Team supports advanced Retrieval Augmented Generation (RAG) pipelines and RAG based assistants capable of working with various data formats. The offering includes customization and fine tuning of BERT like models and large language models, along with prompt engineering, dataset curation and evaluation. End to end AI product development, AI governance and secure integration with infrastructure round out this layer, giving the secure B2B communication platform a forward looking technology foundation.
Who Benefits From Gem Team Corporate Messenger
Gem Team is intended for organizations that treat communication, security and control as connected priorities. It addresses needs of government bodies, regulators, telecom operators, financial organizations, insurers, investment firms, healthcare providers and other enterprises that handle sensitive data and strict compliance requirements.
These organizations may already use Microsoft Teams, Slack or Google Chat and continue to do so where it makes sense. Gem Team can then act as a secure backbone for B2B messaging, providing on premise deployment, secure cloud hosting, integrated AI assistants and strong data sovereignty in parallel. In this configuration, the Corporate Messenger complements mainstream tools and offers an additional layer of control for the conversations and data that matter most.